Are there any plans to give us the ability to send 1 off test emails to recipients without having to first create a list and then upload a csv to it?
I often get requests to send test emails to 3 or 4 people ahead of actually sending client email campaigns. Not only does this create extra steps for what should be a fast one off email, it also winds up adding extra items to our dialogue for contact lists on the campaign screen.
A worse scenario would be that I would go ahead and create a list for the few test contacts, but then a client will request additional contacts receive the test email. So I have two options, I can add the name to the test list and inundate the other clients on that test list with a second email or I can create yet another test list just for the extra contact. Neither of these solutions are ideal.
Yes, I am aware of other ESPs that allow you to send test messages to recipients that are not actually contacts in the database. I, myself, have worked at ESPs that have this type of a capability -- so I have many years of experience in this matter.
I reject requests for this type of capability in Maropost Marketing Cloud for reasons as I shall enumerate below.
Thank you for the quick response Manny, it's truly appreciated.
While I understand your point on the back end, this can lead to a frustrating workflow from a user perspective. If I were to take this scenario where I don't want to resend all of the test emails out to the same list again just one new person, those 3 steps you outlined would be more like this (I've demarcated each step by different browser page):
1. Same as yours.
2. Open contact page on separate browser tab, find the list and click contacts below it
3. Select Contacts > New Contact from menu structure above.
4. Fill out the form and save, should take you back to that contact list where you can edit the existing ones. Repeat as necessary for the amount of contacts or add import via csv.
5. Trash icon any contacts not wanted on the next send so all except the new one
6. I would then go back to the campaign page and send the email with that same edited list
And afterwards I guess reimport that .csv of the prior contacts on the test list or enter them individually.
That is, being modest, a 6 step process for a one off email test that involves nothing but adding an email address, you can see where that can be frustrating, especially if say the request comes in end of the day with a deadline in the morning. Maybe a good compromise is to add that new contact submit onto the same page as the one where you can delete your contacts on the list. That at least will save a step if you're not going to give us the ability to just do this from the campaign send page, as with every other system I've used (mailchimp, constant contact, sailthru) and erroneously come to expect of all platforms.
Thanks again for your feedback.