Using a few quick steps, you can create a setup for importing orders and customer information from Maropost Commerce to Maropost Marketing.
📋 Notes:
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The integration is not real-time and the data from Maropost Commerce is imported to Maropost Marketing every day at 8:00 AM EST.
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You can connect multiple Maropost Commerce account with a single Maropost Marketing account; however, you cannot connect a Maropost Commerce account to multiple Maropost Marketing accounts.
Managing Your Commerce Cloud Integration
On the Maropost Commerce Cloud Integration index page, you can create new and manage existing integration connections. In Navigation, go to INTEGRATIONS, and then on the Integrations page, select Maropost Commerce Cloud.
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Edit Store – Enables you to edit the integration setting. You can update the list name but not the store URL.
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Enable/Disable – Enables you to change the status of your integration. You can Enable (Active status) and Disable (Disabled status) the integration.
Creating an Integration With Maropost Commerce
Perform the following steps in Maropost Marketing to create an integration with Maropost Commerce:
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In Navigation, go to INTEGRATIONS. And then on the Integrations page, select Maropost Commerce Cloud.
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If this is your first Maropost Commerce integration, the Integration Settings dialog box opens. However, if you already have any previously created integration, the Maropost Commerce Cloud Integration index page opens where you can click the Add button to open the Integration Settings dialog box.
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On the Integration Settings dialog box, provide the integration details.
Select from or enter a value in the following fields:-
Store URL – Enter your Maropost Commerce store’s URL.
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Integrate with Maropost List – Select the Maropost for Marketing list to which you want to import the Maropost Commerce purchasers.
- Sync historical data – Select the check box to import the historical data from Maropost Commerce to Maropost Marketing.
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Click Connect.
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You’ll be prompted to log into your Maropost Commerce account (if not already logged in) and once authenticated, the integration is created.
Verifying Imported Data in Maropost Marketing
Once you have the integration set up, the orders and the purchaser data start flowing into your Maropost Marketing account. The purchasers are added as contacts into the Maropost list that was selected during the integration setup and their order details are included as part of the contacts’ engagement record.
To see the imported contacts in your Maropost Marketing account, do the following:
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In Navigation, go to AUDIENCE, and select Contact Lists.
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On the Contact Lists index page, find the list that you have selected during the integration setup.
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From the Actions menu, select View Contacts.
The List Contacts page shows all the contacts added to the list. You’ll find the details of the contact imported from your Maropost Commerce account.
To see the imported order details, do the following:
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Follow the steps listed above to go to the List Contacts page.
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On the List Contacts page, click the email ID of the contact in the list to see a 360-degree overview.
The Customer Engagement Journey in Contact Overview page shows the order details imported from Maropost Commerce, which includes the latest order status.
For more information on the order statuses, see https://www.netohq.com/support/s/article/sales-orders-overview.
