Two-factor Authentication, also referred to as Two-step Verification, provides an additional security layer on top of username and password authentication. By now, most users are already familiar with 2-factor authentication since this security protocol has been in practice with online banking, iCloud, most CRMs, and many other services. Maropost Marketing Cloud also features 2-factor authentication.
The term “two-factor” refers to verification of a user’s identity in which the authentication is provided via an additional secondary channel other than the original one used. Maropost Marketing Cloud’s 2-factor authentication starts with the usual log in via the web (the 1st factor) followed by a security token that is sent to the user via email (the 2nd factor.)
Two-Factor Authentication is a setting that your Customer Success manager will enable for your account. Once enabled, it will be applied to all users for your account.
How it Works
Enter your username (your registered email address) and password, as per usual.
Upon successful authentication of the username and password, the login screen will then refresh showing you a field where you will enter the authentication token sent to your inbox. You will have 5 minutes to enter the security token. If you enter a token that has expired, click 'Resend Token' and a new security token will be generated and sent.
Check the email inbox of the one that is used for your login ID for the two-factor authentication email. Here's what it looks like:
Copy the token from the email and paste (or enter it directly) into the field on the login screen. If you are not using a secure computer, we recommend that you leave the 'Remember Me' option unchecked. However, if you are using a secure computer, then check that option. Maropost Marketing Cloud will remember your authentication token on that particular browser for 15 days. You’ll still need to provide your login ID and password to access the application. After 15 days, Maropost Marketing Cloud will require you to re-authenticate via two-factor. Of course, if you clear your browser’s cookies, you’ll need to re-authenticate as well.